TeleTracking Integration

Real-time Scheduling Based on Census

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ES Optimizer and TeleTracking Integration

ES Optimizer manages daily and routine cleaning activities.
Its Census Based Scheduling capability uses census data to calculate employee workload quotas for discharge cleaning activities balanced with routine cleaning activities. It determines quotas and transmits this information to TeleTracking.

TeleTracking monitors the number of cleaned discharge and transfer beds.
It also monitors pending discharge beds based on an EVS Professional’s daily assignment quota. It prevents an employee from being assigned more discharge cleaning tasks than can reasonably be complete in a timely manner by distributing work based on quotas.

Balance routine daily cleaning activities with discharge cleans.
Quotas are calculated based on census levels and required daily/routine tasks. The integration ensures both routine cleaning activities and dirty bed cleaning tasks are completed by finding available workforce to distribute discharge cleaning requests without disrupting scheduled cleaning tasks.

Improve processes and quality.
In today’s healthcare environment, health systems are moving toward an ACO (accountable care organization) model to deliver high quality care and to spend healthcare dollars more wisely. Applying both value-based healthcare and lean methods in hospitals provides an opportunity within the environmental services department to eliminate waste, improve processes, quality, and productivity as well as reduce patient wait delays.

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ES Optimizer and TeleTracking help health systems improve operational efficiencies
  • Make real-time cleaning decisions based on census, improving use of resources
  • Enables EVS Management to balance workload assignments
  • Achieve goals for discharge cleaning and daily cleaning
  • Improve discharge bed clean turnaround time
  • Increase staff productivity
  • Reduce bed availability delays
  • Improve quality of patient experience

How It Works

Balance Workloads of Scheduled Cleaning Tasks with Hospital Bed Turnovers

Step 1

TeleTracking sends ES Optimizer current census data to calculate discharge cleaning quotas with daily / routine needs

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Step 2

ES Optimizer sends TeleTracking a quota for each employee with overflow rules dictating TeleTracking behavior when a quota has been met

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Step 3

TeleTracking uses calculated quota data to manage notifications to employees and updates ES Optimizer on discharge cleaning progress

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Step 4

Once an employee’s discharge bed quota has been met, TeleTracking redirects additional dirty bed cleans to another EVS Professional

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es-3d-logo-white_adjusted_large_transparent

ES Optimizer and TeleTracking help health systems improve operational efficiencies
  • Make real-time cleaning decisions based on census, improving use of resources
  • Enables EVS Management to balance workload assignments
  • Achieve goals for discharge cleaning and daily cleaning
  • Improve discharge bed clean turnaround time
  • Increase staff productivity
  • Reduce bed availability delays
  • Improve quality of patient experience
 Features
 Benefits
 Data Shared
Application & Version Requirements 
 Census data (Occupied vs unoccupied beds)
 Needed for calculation of employee discharge quotas balanced with daily activites
 TeleTracking to ES Optimizer
 ES Optimizer TeleTracking Capacity Management™ Suite 3.3+
 Quota Information
Communicates quota for each employee and overflow behaviors 
 TeleTracking to ES Optimizer
 ES Optimizer TeleTracking Capacity Management™ Suite 3.3+
 Employee Quota Updates (discharge cleaning jobs completed by employees)
 Required if quotas are recalculated during shift
 TeleTracking to ES Optimizer
 ES Optimizer TeleTracking Capacity Management™ Suite 3.3+