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ES Service Optimizer Mobile

Making EVS Technicians Mobile with Service Optimizer.

Ser­vice Opti­miz­er is the most fea­ture-rich EVS Cus­tomer Ser­vice Soft­ware avail­able today and offers many firsts. As with all of our prod­ucts, we strive to remain the indus­try lead­ing provider of soft­ware solu­tions for Envi­ron­men­tal Ser­vices Depart­ments.

The Dig­i­tal Check­list works like your paper check­list from Dai­ly Assign­ments. In My Assign­ment is the entire work assign­ment for the employ­ee. As they clean or per­form each task in the assign­ment it can be flagged as cleaned in a sim­ple oper­a­tion.

Users either scan a QR Code or use My Assign­ment to work through the assign­ment. As each duty is com­plet­ed, the duty then is logged as clean, mov­ing it to the bot­tom of the list.

With Ser­vice Opti­miz­er you can assign tasks that will be sent out to employ­ees’  iOS devices. When cre­at­ing tasks, we offer a cus­tomiz­able list of com­mon tasks, default time, and pri­or­i­ties. Tasks can be assigned to both super­vi­sors and/or front line employ­ees.

In addi­tion, employ­ees can use the task man­ag­er on Ser­vice Opti­miz­er to log tasks that were assigned to them on the floor by floor staff.

In ES Opti­miz­er, you have a “My Project” mod­ule where­by you can view a list of all the projects assigned to a user, log com­plet­ed assign­ments, cre­ate work orders, etc.

Projects are sched­uled either via the web or iOS device. You can assign an employ­ee, give notes if need­ed, and set a pri­or­i­ty lev­el.

When the project is com­plet­ed, man­agers can go back and QA the project with a Pass or Fail.

Ser­vice Opti­miz­er fur­ther improves the ES Opti­miz­er Mes­sag­ing Sys­tem.

The mes­sag­ing sys­tem works and feels like tex­ting, but is lim­it­ed to the users in the Ser­vice Opti­miz­er Sys­tem in your facil­i­ty.

You can­not send mes­sages out­side Ser­vice Opti­miz­er or out­side your facil­i­ty. Mes­sages can be sent from web to device, device to device, and so on.

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