How you manage facility cleaning data can make or break an EVS Department. That’s why it’s so important to find the right EVS software. As we mentioned in our recent webinar, the Roadmap to Understanding & Procuring EVS Software includes three key phases: 1) understanding of its capabilities, 2) knowing who your internal stakeholders are and 3) understanding what’s involved in a software’s implementation process.

One of the most impor­tant things to con­firm is the ser­vice you can expect after you sign on the dot­ted line: how the soft­ware will be imple­ment­ed to ensure a suc­cess­ful launch, and how you will be sup­port­ed going for­ward. A good soft­ware system’s sup­port doesn’t begin and end with the sales process. 

At Smart Facil­i­ty Soft­ware, we pride our­selves on our client rela­tion­ships: offer­ing an unmatched lev­el of sup­port before, dur­ing, and after imple­men­ta­tion. “Our software’s suc­cess lies not only on its robust and time-test­ed design,” said SFS Pres­i­dent Shawn Wright, “But also on the exper­tise and con­sult­ing ser­vices our team brings to the imple­men­ta­tion and our ongo­ing client rela­tion­ship.”

Here are the implementation and software support services Smart Facility Software provides:

  • Site Inven­to­ry & Data­base Build­ing
  • Run­ning Staffing Analy­sis
  • Build­ing & Opti­miz­ing Work Assign­ments
  • Train­ing Employ­ees & Man­age­ment Staff
  • Pro­vid­ing Tech­ni­cal Sup­port
  • On-Site EVS Con­sul­tant Sup­port

Watch the video below for an overview of each service and how it works:

As men­tioned in the video, each of our client ser­vices begins with devel­op­ing an inti­mate under­stand­ing of each indi­vid­ual facil­i­ty. “Unlike a bench­mark, we cap­ture your facility’s unique infor­ma­tion,” says Chris Luci­er, Nation­al Sales Direc­tor of Smart Facil­i­ty Soft­ware. In our three decades of ser­vice, we’ve record­ed over one bil­lion square feet of clean­able area. This record allows us to adapt the soft­ware to the spe­cif­ic needs of your facil­i­ty.

But it’s not just about under­stand­ing your facility—it’s about under­stand­ing you and your team, too. 

“We have rela­tion­ships with our cus­tomers in such a way that we not only under­stand their facil­i­ties, but their oper­a­tional needs and their per­son­al­i­ties,” said Mark Clabaugh, CIO/CTO of Smart Facil­i­ty Soft­ware. “Our con­sul­tants are envi­ron­men­tal ser­vices pro­fes­sion­als that have indus­try expe­ri­ence, and can relate.” That’s why our clients are so com­fort­able call­ing any time to ask us how to han­dle a par­tic­u­lar staffing sit­u­a­tion, or to weigh in on any chal­lenge they’re fac­ing.

As you know, envi­ron­men­tal ser­vices is logis­ti­cal­ly com­pli­cat­ed, and it demands a soft­ware sys­tem that can han­dle those logis­tics. Our EVS soft­ware was built to sup­port the com­plex­i­ty of EVS, and our peo­ple are there to sup­port you every step of the way: before, dur­ing, and after imple­men­ta­tion.

If you’d like to learn more about how our EVS software can help your team, schedule a demo with us today. If you are a client and you need support, call us anytime at 800–260-8665, ext. 8, or email info@smartfacilitysoftware.com.