ES Service Optimizer.Mobile Service Requests.Digital Work Assignments.Real-Time Dashboard.

• Mobile Team Communications

  Mobile Dai­ly Assign­ments & Polic­ing Assign­ments

  Mobile Daily Assignments & Policing Assignments

  • Drop paper assign­ments and check­lists. Doc­u­ment dai­ly and project clean­ing on mobile devices instead.
  • Tech­ni­cians mark tasks com­plete as they go in the mobile app.
  • Real-time dash­boards and reports show man­agers the sta­tus of assign­ments through­out the day.
  • Gen­er­ate between-case his­to­ries with time stamps for lock-in staffing jus­ti­fi­ca­tion.
  • Eas­i­ly cre­ate clean­ing log reports required by reg­u­la­tions or poli­cies.

   

  Mobile Task Man­age­ment

  Mobile Task Management

  • Sched­ule, assign, and reas­sign tasks to team mem­bers from your mobile device to theirs.
  • New task alerts deliv­ered to technician’s device with audio and visu­al noti­fi­ca­tions.
  • Tech­ni­cians can doc­u­ment addi­tion­al tasks request­ed by cus­tomers.
  • Both tech­ni­cians and man­agers can log and inspect com­plet­ed project work with their mobile devices.
  • Tech­ni­cians can scan a room’s QR code to time­stamp arrival or the start of the task.

   

  Mobile Com­mu­ni­ca­tions App

  Mobile Communications App

  • Web-to-mobile, mobile-to-mobile, and mobile-to-web are in a sin­gle tex­ting plat­form that keeps all team com­mu­ni­ca­tions at your fin­ger­tips.
  • Com­mu­ni­cat­ing via the com­mu­ni­ca­tions app elim­i­nates the need for EVS cell phones, pagers, and phone tag.
  • In-app audio and visu­al alerts ensure incom­ing mes­sages get read.

   

  Real-Time EVS Dash­board (Web App)

  Real-Time EVS Dashboard

  • View up to 9 charts in the dash­board.
  • Cus­tomize the dash­board by choos­ing built-in charts or cre­ate your own.
  • Fil­ter dash­board data by employ­ee, area, super­vi­sor and date range.

   

• Customer Service

  Any Cus­tomer Can Sub­mit Mobile Ser­vice Requests

  Any Customer Can Submit Mobile Service Requests

  • The soft­ware gen­er­ates unique QR codes and tex­ting codes sig­nage for each space in the facil­i­ty.
  • Signs can be cus­tomized by room type, types of requests, and issues to report.
  • Post QR code sig­nage in any room or high traf­fic area.
  • Vis­i­tors, patients and staff can request ser­vice on any mobile phone via QR code scan or text mes­sage.
  • Ser­vice requests are auto­mat­i­cal­ly logged in the data­base and sent to the des­ig­nat­ed man­ag­er. The man­ag­er then dis­patch­es the task to a tech­ni­cian. The tech­ni­cian then com­pletes the task and marks it com­plete in the app, send­ing a com­plet­ed alert to the man­ag­er.

   

• Dashboards & Reporting

  Dash­boards

  Dashboards

  Cus­tomize your own dash­board to view any data in your data­base:

  • Choose data points and graph types

  Pre-Built Dash­boards that include:

  • Depart­ment Man­age­ment Sta­tis­tics, includ­ing: room inven­to­ry stats, clean­ing times, employees/shift, project work com­plet­ed, QA inspec­tions
  • Real-Time Progress Met­rics, includ­ing: per­cent­age of patient beds cleaned, total rooms cleaned by employ­ee, total tasks com­plet­ed by employ­ee, restroom com­ments (ie. paper prod­ucts out), duty com­ple­tion rate for the day
  • Sur­vey Usage: num­ber of sur­veys com­plet­ed, Top 5 tem­plates used
  • Sur­vey Per­for­mance pass­ing rates vs. fail­ing rates by sur­vey, aver­age score, num­ber of faults — gen­er­at­ed vs. resolved

   

  Report­ing

  Reporting

  Over 200 Built-in reports avail­able on the data ele­ments in the sys­tem. Some exam­ples include:

  • Report on Room Inven­to­ry in mul­ti­ple ways
  • Clean­ing Data
  • Employ­ee Train­ing Reports.
  • Export Dai­ly Work Assign­ments
  • Pro­duc­tiv­i­ty Report­ing
  • Project Work Orders
  • Clean­ing Com­pli­ance
  • Clean­ing His­to­ry & Polic­ing His­to­ry by Date and Time

  Sur­vey Results reports ready as soon as a sur­vey is com­plet­ed.

  • Export Reports to PDF, Excel, CSV, RTF, XML or Word. Print, Export or Email Reports
  • Request Cus­tom Reports

   

• Enterprise

  Sys­temwide Dash­board & Con­trol Pan­el (Insight Pan­el)

  Enter­prise Pric­ing

  Make Any Pack­age Enter­prise!

• Support

  Live Tech Sup­port

  Ded­i­cat­ed EVS Con­sul­tant

See All Soft­ware Pack­ages