insights
Beyond Restroom Alerts: QR Codes Streamline All EVS Operations
Smart Facility’s QR Code Technology keeps everyone connected with environmental services––ensuring that your EVS team has eyes on every corner of the facility, no matter where they are in the building.
QR codes can be placed in every room in the hospital to ensure that EVS staff are aware of cleaning needs as soon as possible––yes, this includes restroom alerts, but there’s also so much more you can do with Smart Facility’s QR Codes to streamline clean in your facility.
You can:
- Retrieve a Room’s Assignments
- Log Cleaning & Policing
- Create Tasks
- Report Rounding Issues
- Schedule, Assign & Complete Project Work
Every QR Code scan ties the activity to a room’s record in your facility’s database for accurate notifications and reporting.
QR Codes connect every person in your facility with EVS, including:
Internal Hospital Staff, Patients, and Hospital Visitors
QR codes can be placed in any room––from the mailroom to the MCU, from the restrooms to Risk Management, from the ER to the ICU––to connect internal staff members like nurses, physicians, and administrators with the EVS staff. By scanning the code, internal staff members can submit service requests of any kind, from a trash empty to a supply restock.
Patients and hospital visitors can also use QR codes to request service. The most common use for QR codes when it comes to external customers like patients or hospital visitors, is in public bathrooms. Hospital visitors can scan the code to indicate if the toilet paper needs to be restocked, soap dispensers refilled, or trash emptied.
But it can also be used in patient rooms. If the medical staff wants to cut down on interruptions by reserving the nurse call button for only medical needs, you can install QR codes in individual patient rooms. Patients can scan them to request things like:
- Bathroom cleaning
- Food tray pickup
- Waste removal
EVS Managers and Technicians
EVS teams can also use QR codes to stay in better communication with each other. Managers can scan room codes to create and assign a project, while EVS technicians can log cleanings or policings.
Here’s how QR Codes work:
Anyone in the hospital––whether it’s medical staff, an administrator, an EVS team member, a patient, or a visitor––can scan a QR code with a smartphone. A link will then pop up on their screen, which will lead them to a form where they can select the type of service that needs to be performed.
Once the form is submitted, the request will be received in ES Optimizer, after which the manager can assign it to the appropriate staff––or, if you use the Decision Engine, it will be automatically assigned to a staff member according to the criteria you’ve set. Once the staff completes the assignment, they can simply log it as complete.