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Step 6 Working with your IT Department
When you are reviewing software, your IT Department will need to know key things about it to ensure: 1) there is no security risk to the facility. 2) they know what kind of support they need to provide. In our case, very little support will be needed.
Here are the basic details Your IT Department will want to know about Smart Facility Software:
Cloud-based
- Web-based software with small IT footprint
- No client server software or local installation required, except for mobile apps
- No special browser settings or plugins required
- Phone, email and online tech support means IT should never get a call
Interoperable
- Simple data import wizard for census data from any system
- Integrates with ADT systems
- Designed to work well with other apps via web service
Secure, Dedicated Servers
- No patient data housed in our software
- Hosted on a dedicated and secured network that employs hardened firewalls and web application firewalls
- Data is encrypted in transit and at rest
- Highly secured data center meeting Safe Harbor, SSAE 0016 SOC 1, 2 & 3, ISO-IEC 27001 Certification, and more
- All data is backed up nightly, incremental daily and weekly full
Request the Full Specs for your IT Department