Get the Guide
to Value-Based Purchasing
Step 5 Assessing ROI
In understanding the value of software to your organization and in justifying the purchase, you will want to assess what the Return On Investment (ROI) could be.
It might be a direct cost savings that you can calculate. In most cases, it will be preventing adverse events that would cost the facility if they occured. Or it could save your organization time, meaning more patients can be served or a higher level of cleaning can be reached. Below is our ROI story.
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Prevent Hospital Acquired Infections (HAI)
- CMS Reduction of Payments for High HAI Rates
- CMS reduces the payments of hospitals with a Total Hospital Acquired Condition Score greater than the 75th percentile of all Total HAC Scores by 1%.
- Environmental services alone is responsible for cleaning those surfaces. If EVS were to aid in preventing just one MRSA infection per year, it would more than pay for itself.
- Dangerous environmental infections survive from weeks to months on surfaces.
Cost of an HAI is up to
$60,000
in the case of MRSA
- CMS Reduction of Payments for High HAI Rates
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Raise HCAHPS Scores
- HCAHPS scores are publicly reported, affecting consumer choice and opinion.
- HCAHPS scores are used as the basis for awarding or withholding .3% of reimbursement by Medicare to hospitals.
2 of 27
HCAHPS questions
result directly from environmental services performance.
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Avoid Operational Costs of Not Investing in EVS Workforce Software
In addition to costs associated with HAIs and compromised HCAHPS scores, there are operational costs to NOT investing in EVS software and your EVS workforce:
Workforce-Related Costs
Cost 1: Paying Employees Overtime
Cost 2: Poor Employee Morale in an environment where customer service matters
Cost 3: High Employee Turnover = more time spent training, less time spent cleaning
System-Related Costs
Cost 1: Slower Patient Turnover
Cost 2: Negative Reputation and Reduced Market Share
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See Client Case Studies
Woman’s Hospital — Baton Rouge Case Study
Using the Staffing Analysis Tool in ES Optimizer, they actually found they had three extra FTEs, which were used to staff a new building.
Ohio Health Case Study
EVS departments using ES Optimizer have reported reducing time spent on administrative work by up to 12 hours per pay period, and reducing the labor cost for management to generate new work assignments by up to 98%.