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Step 6 Working with your IT Department

When you are review­ing soft­ware, your IT Depart­ment will need to know key things about it to ensure: 1) there is no secu­ri­ty risk to the facil­i­ty. 2) they know what kind of sup­port they need to pro­vide. In our case, very lit­tle sup­port will be need­ed.

Here are the basic details Your IT Department will want to know about Smart Facility Software:

  • Web-based soft­ware with small IT foot­print
  • No client serv­er soft­ware or local instal­la­tion required, except for mobile apps
  • No spe­cial brows­er set­tings or plu­g­ins required
  • Phone, email and online tech sup­port means IT should nev­er get a call
  • Sim­ple data import wiz­ard for cen­sus data from any sys­tem
  • Inte­grates with ADT sys­tems
  • Designed to work well with oth­er apps via web ser­vice
Secure, Dedicated Servers
  • No patient data housed in our soft­ware
  • Host­ed on a ded­i­cat­ed and secured net­work that employs hard­ened fire­walls and web appli­ca­tion fire­walls
  • Data is encrypt­ed in tran­sit and at rest
  • High­ly secured data cen­ter meet­ing Safe Har­bor, SSAE 0016 SOC 1, 2 & 3, ISO-IEC 27001 Cer­ti­fi­ca­tion, and more
  • All data is backed up night­ly, incre­men­tal dai­ly and week­ly full

Request the Full Specs for your IT Department