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Environmental Services Resources

At Smart Facility Software, we’re always examining ways to make it easier for facilities to effectively manage environmental services. These articles are designed to help directors communicate management concepts unique to EVS with hospital administration, fostering a greater understanding and more productive relationship.

Role of EVS Software in HCAHPS

Role of EVS Software in Raising HCAHPS Scores

In our pre­vi­ous arti­cle, HCAHPS and the Envi­ron­men­tal Ser­vices Depart­ment, we out­lined which ques­tions on the HCAHPS sur­vey are most rel­e­vant to envi­ron­men­tal ser­vice tech­ni­cians. Those ques­tions are: Ques­tion 8: Dur­ing this hos­pi­tal stay, how […]

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Short Staffed Assignments

Short Staff Assignments in ES Optimizer

An easy way to pri­or­i­tize crit­i­cal EVS tasks and define expec­ta­tions When you’re lim­it­ed on envi­ron­men­tal ser­vices employ­ees because of vacan­cies, unplanned absences, dai­ly call-offs, workman’s comp, FMLA absences, etc., essen­tial tasks can fall between […]

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Environmental Services Week 2019

It’s Envi­ron­men­tal Ser­vices Week 2019! To cel­e­brate, we asked envi­ron­men­tal ser­vices depart­ments: How do you have fun with your EVS depart­ment? What’s the best part of your work­day? How do you take pride in your […]

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Three Technology Advancements Using Hospital Facility Data

New Ways to Find EVS Effi­cien­cies In today’s hos­pi­tals, envi­ron­men­tal ser­vices depart­ments need to make data-backed deci­sions. This demand puts them at piv­otal point — to find and adopt tech­no­log­i­cal advance­ments to cap­ture and har­ness […]

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HCAHPS and EVS

HCAHPS and the Environmental Services Department

The HCAHPS sur­vey is designed to make patient per­cep­tion of hos­pi­tal stays into mea­sur­able data. The sur­vey con­tains 32 ques­tions in total about the patient’s hos­pi­tal expe­ri­ence, and 21 core ques­tions about the most crit­i­cal […]

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The Costs of Not Investing in Your EVS Department

While EVS depart­ments don’t gen­er­ate rev­enue, they are key to the suc­cess of rev­enue-gen­er­at­ing depart­ments. When hos­pi­tals look to decrease over­head, EVS depart­ments— with the sec­ond largest num­ber of peo­ple in the organization—are often first […]

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