Insights
Environmental Services Resources
At Smart Facility Software, we’re always examining ways to make it easier for facilities to effectively manage environmental services. These articles are designed to help directors communicate management concepts unique to EVS with hospital administration, fostering a greater understanding and more productive relationship.

Improve EVS Response Time with QR Code and Text Message Signage
November 11, 2019Respond faster to EVS service requests submitted by any customer’s smartphone. Any customer can submit an instant service request by simply scanning a QR Code or texting a number you post in a high traffic […]
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Role of EVS Software in Raising HCAHPS Scores
October 23, 2019In our previous article, HCAHPS and the Environmental Services Department, we outlined which questions on the HCAHPS survey are most relevant to environmental service technicians. Those questions are: Question 8: During this hospital stay, how […]
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Short Staff Assignments in ES Optimizer
September 26, 2019An easy way to prioritize critical EVS tasks and define expectations When you’re limited on environmental services employees because of vacancies, unplanned absences, daily call-offs, workman’s comp, FMLA absences, etc., essential tasks can fall between […]
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Employee Training Module: Schedule and Document Environmental Services Training
September 19, 2019How does the Employee Training Module work? ES Optimizer’s Employee Training Module has over 30 prepopulated training modules. These are pre-set training classes that can be customized to your facility’s needs. Using the Employee Training […]
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Environmental Services Week 2019
September 9, 2019It’s Environmental Services Week 2019! To celebrate, we asked environmental services departments: How do you have fun with your EVS department? What’s the best part of your workday? How do you take pride in your […]
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Three Technology Advancements Using Hospital Facility Data
August 15, 2019New Ways to Find EVS Efficiencies In today’s hospitals, environmental services departments need to make data-backed decisions. This demand puts them at pivotal point — to find and adopt technological advancements to capture and harness […]
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Create and Conduct Quality Inspections from your ES Optimizer Database of Rooms
August 1, 2019ES Optimizer’s Quality Management module revolutionizes routine Quality Inspections so you can refine your current EVS processes and continually improve your department. Once a room is selected for survey, your inspection list is automatically populated […]
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HCAHPS and the Environmental Services Department
The HCAHPS survey is designed to make patient perception of hospital stays into measurable data. The survey contains 32 questions in total about the patient’s hospital experience, and 21 core questions about the most critical […]
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Document and Report on Project Work using the Project Assignment Module
June 27, 2019One of the most important things ES Optimizer can help you with is documenting Project Work. You can be ready with instant reporting for Joint Commission Compliance visits and any other question on when work […]
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The Costs of Not Investing in Your EVS Department
June 3, 2019While EVS departments don’t generate revenue, they are key to the success of revenue-generating departments. When hospitals look to decrease overhead, EVS departments— with the second largest number of people in the organization—are often first […]
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