Insights

Respond faster to EVS ser­vice requests sub­mit­ted by any customer’s smart­phone. Any cus­tomer can sub­mit an instant ser­vice request by sim­ply scan­ning a QR Code or tex­ting a num­ber you post in a high traf­fic […]

In our pre­vi­ous arti­cle, HCAHPS and the Envi­ron­men­tal Ser­vices Depart­ment, we out­lined which ques­tions on the HCAHPS sur­vey are most rel­e­vant to envi­ron­men­tal ser­vice tech­ni­cians. Those ques­tions are: Ques­tion 8: Dur­ing this hos­pi­tal stay, how […]

An easy way to pri­or­i­tize crit­i­cal EVS tasks and define expec­ta­tions When you’re lim­it­ed on envi­ron­men­tal ser­vices employ­ees because of vacan­cies, unplanned absences, dai­ly call-offs, workman’s comp, FMLA absences, etc., essen­tial tasks can fall between […]

How does the Employ­ee Train­ing Mod­ule work? ES Optimizer’s Employ­ee Train­ing Mod­ule has over 30 pre­pop­u­lat­ed train­ing mod­ules. These are pre-set train­ing class­es that can be cus­tomized to your facility’s needs. Using the Employ­ee Train­ing […]

It’s Envi­ron­men­tal Ser­vices Week 2019! To cel­e­brate, we asked envi­ron­men­tal ser­vices depart­ments: How do you have fun with your EVS depart­ment? What’s the best part of your work­day? How do you take pride in your […]

New Ways to Find EVS Effi­cien­cies In today’s hos­pi­tals, envi­ron­men­tal ser­vices depart­ments need to make data-backed deci­sions. This demand puts them at piv­otal point — to find and adopt tech­no­log­i­cal advance­ments to cap­ture and har­ness […]

ES Optimizer’s Qual­i­ty Man­age­ment mod­ule rev­o­lu­tion­izes rou­tine Qual­i­ty Inspec­tions so you can refine your cur­rent EVS process­es and con­tin­u­al­ly improve your depart­ment.  Once a room is select­ed for sur­vey, your inspec­tion list is auto­mat­i­cal­ly pop­u­lat­ed […]

The HCAHPS sur­vey is designed to make patient per­cep­tion of hos­pi­tal stays into mea­sur­able data. The sur­vey con­tains 32 ques­tions in total about the patient’s hos­pi­tal expe­ri­ence, and 21 core ques­tions about the most crit­i­cal […]

One of the most impor­tant things ES Opti­miz­er can help you with is doc­u­ment­ing Project Work. You can be ready with instant report­ing for Joint Com­mis­sion Com­pli­ance vis­its and any oth­er ques­tion on when work […]

While EVS depart­ments don’t gen­er­ate rev­enue, they are key to the suc­cess of rev­enue-gen­er­at­ing depart­ments. When hos­pi­tals look to decrease over­head, EVS depart­ments— with the sec­ond largest num­ber of peo­ple in the organization—are often first […]