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Environmental Services Resources

At Smart Facility Software, we’re always examining ways to make it easier for facilities to effectively manage environmental services. These articles are designed to help directors communicate management concepts unique to EVS with hospital administration, fostering a greater understanding and more productive relationship.

HCAHPS and EVS

HCAHPS and the Environmental Services Department

The HCAHPS sur­vey is designed to make patient per­cep­tion of hos­pi­tal stays into mea­sur­able data. The sur­vey con­tains 32 ques­tions in total about the patient’s hos­pi­tal expe­ri­ence, and 21 core ques­tions about the most crit­i­cal […]

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The Costs of Not Investing in Your EVS Department

While EVS depart­ments don’t gen­er­ate rev­enue, they are key to the suc­cess of rev­enue-gen­er­at­ing depart­ments. When hos­pi­tals look to decrease over­head, EVS depart­ments— with the sec­ond largest num­ber of peo­ple in the organization—are often first […]

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Data Decision Making

Three Ways Harnessing ES Data Justifies Your Staffing and Supports Your Decisions

Hos­pi­tals are infor­ma­tion-based orga­ni­za­tions and data is cru­cial for all depart­ments. This is espe­cial­ly true for Envi­ron­men­tal Ser­vices Departments—who employ the sec­ond largest work­force in the hospital—where data is essen­tial to devel­op­ing the right staffing mod­el.

There are three key rea­sons you need to col­lect and use com­pre­hen­sive EVS data to get the staff you need, while prov­ing your employ­ees’ val­ue to hos­pi­tal admin­is­tra­tion.

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Cleaning Full Time Employee

EVS Software Case Study: Woman’s Hospital — Baton Rouge

ES Opti­miz­er Takes Woman’s Hos­pi­tal — Baton Rouge’s ES Depart­ment from Guess­ing to Know­ing The aver­age hos­pi­tal envi­ron­men­tal ser­vices depart­ment is respon­si­ble for the clean­ing and ster­il­iza­tion of hun­dreds of thou­sands of square feet dai­ly. […]

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Customers Send Instant Service Requests – Now via Text!

In 2017, Smart Facil­i­ty Soft­ware intro­duced Ser­vice Opti­miz­er, an add-on to ES Opti­miz­er that makes the entire ES Staff mobile – Tech­ni­cians as well as Man­agers. Tech­ni­cians receive their dai­ly assign­ments on a mobile device […]

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