Home > Software Capabilities > Decision Engine
Decision Engine
Automate hundreds of routine decisions, each week.
Our housekeeping management software shares the load.
EVS Managers are responsible for assigning hundreds of tasks each week. Let our Decision Engine share some of the load..
The right decision — exactly the way you would make it.
Rest easy knowing that our software will make the correct decision, exactly the way you would make it, based on the criteria you set.
Request a Demo:
See Decision Engine in Action
Routine decisions bypass the busy manager.
1. You control the criteria. Make decisions once.
For one-off task requests that pop up outside your EVS schedule.
Unlike pre-planned daily assignments, tasks are one-off requests that come up outside your planned environmental services schedule. Decision Engine allows you to set up task distribution rules that automatically assign a task when it comes in.
2. Three ways that tasks enter the system.
All tasks enter through Smart Facility’s ES Optimizer software.
There are three primary ways that one-off tasks are entered into Decision Engine in ES Optimizer. 1) A QR-Code scan may generate a task; 2) An integration with EHR through the HL7 interface can initiate a task; and 3) a task may be entered manually by a manager.
3. When tasks come in they are automatically assigned.
Your criteria includes priority levels for room type and/or type of service.
Based on the room type and/or type of service requested, your criteria includes levels that represent the type of personnel that should be assigned the task. For example, an “Assigned Supervisor,” or “Coverage Area Employee.”
• Level 1 is your first choice—the personnel type that is most appropriate for the type of task being assigned.
• If a Level 1 team member is not signed into the system, Decision Engine looks for the team member in Level 2.
• If no one from Level 2 is available, then the system will move on to Level 3, and so on.