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Restroom QR Codes & Beyond
This service request software improves response times and streamlines all EVS functions.
Any customers — internal or external — can submit a service request.
When a QR code is scanned to make a housekeeping service request, the request is logged in the database and sent to the manager. Or, the task can be assigned automatically to an EVS technician by Smart Facility’s Decision Engine.
Beyond the restroom — streamlining all EVS operations.
The classic QR code housekeeping request began in the restroom. Now, QR codes are used in any hospital space to extend the eyes and ears of EVS. Hospital staff (including EVS managers), patients and visitors can all report an issue anywhere a QR code is posted. For hospital staff, standing requests can easily be prompted with a scan: “Trash is ready for pick up in the lab,” for instance.
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Beyond Restroom Alerts:
QR Codes Streamline All EVS Operations
1. Software generates unique QR codes for facility spaces
Customized QR code signage or small stickers can be posted anywhere.
Signage can be customized by room type, request type, and issues type.
2. Post QR codes in any high-traffic area or room
Visitors, patients, staff, or EVS team member can scan with a smartphone.
All smartphones (Apple and Android) make scanning a QR code as simple as taking a photo. The code links to a screen where the user can select the service needed and press submit.
3. Service requests are automatically logged, sent to manager
The manager — or the Decision Engine — dispatches the task.
When a technician completes the task, they can mark it complete in Smart Facility’s mobile app. The manager is alerted about the completion. All activity is logged in the database.
In any area of the hospital, for any customer or staff
Who
Internal Customers
(Nurses, Administrators)
can scan a room code to:
External Customers
(Patients, Visitors)
can scan a room code to:
EVS Managers
can scan a room code to:
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EVS Technicians
can scan a room code to:
Action
• Submit service requests of any kind
• Notify EVS of patient room discharges
• Report rounding cleaning issues
• Submit service requests of any kind
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• Create & assign a project
• Log cleaning
• Log policing
• Log cleaning
• Log policing
